Privacy Policy
Introduction
Wideangle Technologies Private Limited, operating under the tradename Trackowheels™ (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Trackowheels™ mobile application, web platform, GPS tracking services, and related services (collectively, the “Services”). By downloading, accessing, or using the Trackowheels™ app or any of our Services, you provide your free, informed, specific, and unambiguous consent to the collection and processing of your personal data in accordance with this Privacy Policy and applicable laws.
If you do not agree with the terms of this policy, please do not download, access, or use our Services.
Information We Collect
We collect information that you provide directly to us and information that is automatically collected through your use of the Trackowheels™ app and Services.
Personal Information
Name, email address, phone number, and company details
Billing and payment information
Driver information including license details and contact information
Vehicle & Fleet Data
GPS location data and movement history
Vehicle identification numbers and registration details
Fuel consumption and sensor data
Vehicle diagnostics and maintenance records
Device & Usage Information
Device information, device ID, IP addresses, and operating system
App usage patterns and feature interactions
Log data and analytics information
Push notification tokens
How We Use Your Information
We use the collected information for the following purposes:
Providing real-time GPS tracking and fleet management
Processing fuel monitoring and generating consumption reports
Sending alerts, push notifications, and service communications
Generating reports and analytics for fleet optimization
Processing payments and maintaining billing records
Improving our Services and developing new features
Complying with legal obligations and protecting our rights
Information Sharing
We do not sell your personal information. We may share your information in the following circumstances:
With your consent
Service providers: Cloud hosting providers, payment gateways, SMS/email notification services, analytics tools, and customer support partners
Legal requirements: Court orders, government authorities, or statutory obligations
Business transfers: Mergers, acquisitions, or asset sales
Safety: To protect users, company assets, and public safety
Data Security
We implement industry-standard security measures, including:
SSL/TLS encryption for data transmission
Encrypted storage for sensitive data
Regular security audits and vulnerability assessments
Role-based access controls and authentication
Secure cloud infrastructure with regular backups
While we strive to protect your information, no system is completely secure, and absolute security cannot be guaranteed.
Data Retention
We retain information only as long as necessary:
GPS location data: 12 months (or as configured by your organization)
Fuel consumption data: 24 months
Account information: Account duration + 3 years
Billing records: 7 years (as per Indian law)
Your Rights
You have the right to:
Access your personal data
Correct inaccurate information
Request deletion of personal data
Export your data in a portable format
Opt-out of marketing communications
Transactional and service-related communications are mandatory and cannot be opted out of. To exercise your rights, contact us using the details below.
App Permissions
The Trackowheels™ app may request:
Camera: Document/image capture for verification
Storage: Saving reports and offline data
Notifications: Alerts and updates
Phone: In-app calling features
Permissions can be managed via device settings.
Cookies & Tracking Technologies
We use:
Essential cookies – platform functionality
Analytics cookies – usage insights
Preference cookies – saved settings
Disabling cookies may affect functionality.
Children’s Privacy
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect children’s data.
Third-Party Links
We are not responsible for third-party privacy practices. Please review their policies independently.
Policy Updates
We may update this policy periodically. Updates will be notified via the app, website, and updated revision date. Continued use indicates acceptance.
Grievance Officer
As per the Information Technology Act, 2000:
Grievance Officer: Rahul Singh
Email: info@trackowheels.com
Address:
3rd Floor, Innov8 Orchid Center,
Orchid Centre, Golf Course Road,
Gurugram, Haryana – 122002, India
Response Time:
Acknowledgement within 24 hours, resolution within 30 days.
Contact Us
Wideangle Technologies Private Limited
(Operating as Trackowheels™)
✉️ Email: support@trackowheels.com
📞 Phone: +91-7619355517
🌐 Website: www.trackowheels.com
Registered Office:
3rd Floor, Innov8 Orchid Center,
Orchid Centre, Golf Course Road,
Gurugram, Haryana – 122002, India
© 2025 Wideangle Technologies Private Limited. All rights reserved.
Trackowheels™ is a tradename used by Wideangle Technologies Private Limited.